Hi my apple I phone 6, got display problem and given to authorised resller shop and they agreed for warrenty replacement on 14-11-2015, but still i didnt receievd my phone, the shipment not loaded from Apple as like. do you think is it good Service?

Hi my apple I phone 6, got display problem and given to authorised resller shop and they agreed for warrenty replacement on 14-11-2015, but still i didnt receievd my phone, the shipment not loaded from Apple as like. do you...
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