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MacBook Pro (Retina, 13-inch, Early 2015) keeps "restarting because of a problem" when connected to my external Dell P2415Q. I already reinstalled the OS and the problems recurred.

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Good morning,

 

I own a MacBook Pro (Retina, 13-inch, Early 2015), 2,7 GHz i5, 16 GB RAM connected to a DELL P2415Q.

Often, sometimes multiple times a day, the computer will restart “because of a problem”.

The problem does not occur when not connected to the display.

I could link the problem to whenever the MacBook Pro goes to sleep, or I intentionally send it to sleep.

This causes the external display to go to sleep as well and suddenly the MacBook Pro restarts out of nothing.

I already reinstalled the OS (current, 10.11.2) and unfortunately this brought no relief. The problem persisted since El Capitan, but I cannot remember this error with Yosemite.

I hope someone can help me.

I have attached a crash report.

 

Thank you

 

Anonymous UUID:       7608B4CB-EF40-970C-C646-FF2BB94F7ADF

 

 

Thu Jan 14 08:11:04 2016

 

 

*** Panic Report ***

panic(cpu 2 caller 0xffffff801a9d155a): Kernel trap at 0xffffff801a70e14b, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0xffffff925458a000, CR3: 0x000000001dba5000, CR4: 0x00000000003627e0

RAX: 0x0000000000000000, RBX: 0x0000000000000708, RCX: 0x0000000000000900, RDX: 0xffffff803a9d3100

RSP: 0xffffff820357bbd8, RBP: 0xffffff820357bc50, RSI: 0x0000000000004800, RDI: 0xffffff925458a000

R8:  0xffffff81b8e90000, R9:  0x0000000000000001, R10: 0x0000000000000001, R11: 0x0000000000000000

R12: 0xffffff81b8e90000, R13: 0x0000000000000004, R14: 0xffffff925458a000, R15: 0x0000000000000002

RFL: 0x0000000000010206, RIP: 0xffffff801a70e14b, CS:  0x0000000000000008, SS:  0x0000000000000010

Fault CR2: 0xffffff925458a000, Error code: 0x0000000000000002, Fault CPU: 0x2, PL: 0

 

 

Backtrace (CPU 2), Frame : Return Address

0xffffff820357b860 : 0xffffff801a8de792

0xffffff820357b8e0 : 0xffffff801a9d155a

0xffffff820357bac0 : 0xffffff801a9ef233

0xffffff820357bae0 : 0xffffff801a70e14b

0xffffff820357bc50 : 0xffffff7f9b215d3e

0xffffff820357bc80 : 0xffffff7f9cda86ca

0xffffff820357bd80 : 0xffffff7f9cdb17e2

0xffffff820357bdd0 : 0xffffff7f9cdb1ef9

0xffffff820357be20 : 0xffffff7f9b2173ed

0xffffff820357be60 : 0xffffff7f9b2165a6

0xffffff820357be90 : 0xffffff7f9b2125a9

0xffffff820357bef0 : 0xffffff801aeb6286

0xffffff820357bf40 : 0xffffff801aeb40f1

0xffffff820357bf80 : 0xffffff801aeb41e6

0xffffff820357bfb0 : 0xffffff801a9cbf77

      Kernel Extensions in backtrace:

         com.apple.iokit.IOGraphicsFamily(2.4.1)[48AC8EA9-BD3C-3FDC-908D-09850215AA32]@0 xffffff7f9b207000->0xffffff7f9b241fff

            dependency: com.apple.iokit.IOPCIFamily(2.9)[6ADFE830-2986-35D2-8C2F-6ABEDBC94F6A]@0xffffff 7f9b12c000

         com.apple.driver.AppleIntelBDWGraphicsFramebuffer(10.1.2)[C8A6F971-B935-392A-A6 3E-709A704E760E]@0xffffff7f9cda2000->0xffffff7f9cdf7fff

            dependency: com.apple.iokit.IOPCIFamily(2.9)[6ADFE830-2986-35D2-8C2F-6ABEDBC94F6A]@0xffffff 7f9b12c000

            dependency: com.apple.iokit.IOACPIFamily(1.4)[CBAE26D8-0ACB-3C1F-8347-FDCA67EC40B3]@0xfffff f7f9b898000

            dependency: com.apple.iokit.IOAcceleratorFamily2(203.14)[CC479591-65FE-36EE-99BA-9ABFE11E86 88]@0xffffff7f9cd21000

            dependency: com.apple.iokit.IOReportFamily(31)[00ECF188-29A2-3C48-B4DD-B155077F7B3C]@0xffff ff7f9bbc2000

            dependency: com.apple.AppleGraphicsDeviceControl(3.12.6)[F211EB28-182A-34BB-A610-87667618F9 25]@0xffffff7f9cd9b000

            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[48AC8EA9-BD3C-3FDC-908D-09850215AA32]@0 xffffff7f9b207000

 

 

BSD process name corresponding to current thread: kernel_task

 

 

Mac OS version:

15C50

 

 

Kernel version:

Darwin Kernel Version 15.2.0: Fri Nov 13 19:56:56 PST 2015; root:xnu-3248.20.55~2/RELEASE_X86_64

Kernel UUID: 17EA3101-D2E4-31BF-BDA9-931F51049F93

Kernel slide:     0x000000001a600000

Kernel text base: 0xffffff801a800000

__HIB  text base: 0xffffff801a700000

System model name: MacBookPro12,1 (Mac-E43C1C25D4880AD6)

 

 

System uptime in nanoseconds: 19953911963269

last loaded kext at 19953897353986: com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1 (addr 0xffffff7f9d3a4000, size 28672)

last unloaded kext at 19560354535645: com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1 (addr 0xffffff7f9d3a4000, size 28672)

loaded kexts:

com.kairos.driver.DuetDisplay 1

com.apple.filesystems.smbfs 3.0.0

com.apple.filesystems.autofs 3.0

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AGPM 110.20.21

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.ApplePlatformEnabler 2.6.0d0

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.AppleGraphicsDevicePolicy 3.7.7

com.apple.driver.AppleHDA 272.51.3

com.apple.driver.pmtelemetry 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.iokit.IOBluetoothSerialManager 4.4.3f4

com.apple.driver.AppleLPC 3.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleBacklight 170.8.3

com.apple.driver.AppleHV 1

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.3f4

com.apple.driver.AppleThunderboltIP 3.0.8

com.apple.driver.AppleMCCSControl 1.2.13

com.apple.driver.AppleSMCLMU 208

com.apple.driver.AppleCameraInterface 5.41.0

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleIntelBDWGraphics 10.1.2

com.apple.driver.AppleIntelBDWGraphicsFramebuffer 10.1.2

com.apple.driver.AppleUSBCardReader 3.7.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 38

com.apple.iokit.IOAHCIBlockStorage 2.8.5

com.apple.driver.AppleAHCIPort 3.1.8

com.apple.driver.AppleTopCaseHIDEventDriver 86

com.apple.driver.AirPort.Brcm4360 1020.17.1a1

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleACPIButtons 4.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 4.0

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 163

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1

com.apple.driver.IOBluetoothHIDDriver 4.4.3f4

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 272.51.3

com.apple.kext.OSvKernDSPLib 525

com.apple.driver.AppleGraphicsControl 3.12.6

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.driver.CoreCaptureResponder 1

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.3f4

com.apple.iokit.IOBluetoothFamily 4.4.3f4

com.apple.driver.AppleSMBusController 1.0.14d1

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.IOPlatformPluginFamily 6.0.0d7

com.apple.iokit.IOSerialFamily 11

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleHDAController 272.51.3

com.apple.iokit.IOHDAFamily 272.51.3

com.apple.iokit.IOAudioFamily 204.3

com.apple.vecLib.kext 1.2.0

com.apple.iokit.IOSurface 108.0.1

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.AppleGraphicsDeviceControl 3.12.6

com.apple.iokit.IOAcceleratorFamily2 203.14

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7

com.apple.iokit.IOUSBMassStorageDriver 1.0.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

com.apple.driver.CoreStorage 517.20.1

com.apple.iokit.IOAHCIFamily 2.8.1

com.apple.driver.AppleThunderboltDPInAdapter 4.1.3

com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.driver.AppleHIDKeyboard 181

com.apple.driver.AppleMultitouchDriver 304.10

com.apple.driver.AppleHIDTransport 5

com.apple.driver.AppleHSSPIHIDDriver 41.7

com.apple.driver.AppleThunderboltNHI 4.0.4

com.apple.iokit.IOThunderboltFamily 5.1.0

com.apple.iokit.IO80211Family 1110.26

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.driver.corecapture 1.0.4

com.apple.driver.AppleHSSPISupport 41.7

com.apple.driver.AppleIntelLpssSpiController 2.0.59

com.apple.driver.AppleIntelLpssGspi 2.0.59

com.apple.driver.AppleIntelLpssDmac 2.0.59

com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1

com.apple.driver.usb.AppleUSBXHCI 1.0.1

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.iokit.IOUSBHostFamily 1.0.1

com.apple.driver.AppleUSBHostMergeProperties 1.0.1

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 417.1

com.apple.iokit.IOStorageFamily 2.1

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 4.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0


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